What is the distance from Jen Singapore Orchardgateway By Shangri-La to Changi International Airport?
The hotel is located 17 km from Changi International Airport.
Jen Singapore Orchardgateway By Shangri-La – A Favorite for Families in Singapore
Key details
About the Hotel
277 Orchard Road #10-01, Singapore, 238858,
- Near the National Museum of Singapore
Great
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Location
Rooms
All 488 rooms at Jen Singapore Orchardgateway By Shangri-La are fully air-conditioned and fitted with large windows that provide ample natural lighting. Each room includes a seating area, a flat-screen TV, and tea and coffee making facilities. Bathrooms are en suite, and
Dining
The onsite
Leisure
The hotel has an
Location
The hotel is situated directly above
Services
A 24-hour front desk provides car rental, currency exchange, and dry-cleaning services. Meeting and banquet facilities are available, along with fax and photocopying services. The hotel also offers
Highlights
Pool: Infinity-edged pool with panoramic city views
Location: Directly above Somerset MRT Station
Dining: Buffet restaurant with local Singaporean cuisines
Services: 24-hour front desk, car rental, currency exchange
Family: Babysitting and child services available
Transport: 1 km from ION Orchard Shopping Mall
“Jen Singapore Orchardgateway stands out with its rooftop infinity pool, offering impressive city views. I appreciate the hotel's direct access to Somerset MRT Station, making city exploration simple. In my opinion, the modern décor and onsite dining add to the hotel's appeal for both business and leisure stays.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Superior King Room2 persons295 sq. feet1 King-size bedAir conditioningShowerroom details
- Superior Twin Room2 persons295 sq. feet2 Single bedsAir conditioningShowerroom details
- Deluxe King Room2 persons345 sq. feet1 King-size bedAir conditioningShowerroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Currency exchange
- Vending machines
Sports & Fitness
- Fitness centre
Guest Parking
- Public parking is possible on site for free.
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- In-room computer
- HBO available
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Jen Singapore Orchardgateway by Shangri-La, dining options blend local flavors with international favorites, inviting guests to indulge in authentic culinary experiences. With a vibrant atmosphere and stunning city views, each dining venue offers something unique to savor throughout the day.
Makan@Jen
International with local Singaporean influences
Ambiance
Modern and inviting buffet restaurant setting, perfect for casual meals throughout the day.
Key Offerings
A delightful array of local Singaporean dishes alongside popular Western favorites, ensuring both familiar comforts and exotic tastes are available.
Reservation
No
Open daily from 06:30 - 23:00.
Club Lounge
Exclusive club offering light refreshments and beverages
Ambiance
Located on the 19th floor, featuring panoramic views of the city skyline, an elegant retreat for relaxation and informal gatherings.
Key Offerings
Access to alcoholic beverages and special perks for guests, making it an excellent place to unwind while enjoying the stunning surroundings.
Reservation
No
Hours vary.
Poolside Bar
Casual drinks and light bites
Ambiance
A laid-back outdoor setting adjacent to the pool, perfect for relaxation under the sun or a refreshing dip.
Key Offerings
A selection of refreshing cocktails and light snacks, ideal for a quick bite or a leisurely afternoon.
Reservation
No
Hours vary.
Rooftop Terrace
Casual alfresco dining
Ambiance
A chic rooftop space that invites guests to enjoy the vibrant atmosphere of the city below while taking in the sky.
Key Offerings
Craft cocktails and curated snacks that complement the breathtaking views above Orchard Road.
Reservation
No
Hours vary.
Coffee Shop/Cafe
Casual café offerings
Ambiance
A cozy nook for coffee lovers, perfect for a relaxed break amidst a bustling day.
Key Offerings
A selection of freshly brewed coffees, sweet treats, and light fare catering to any time of day.
Reservation
No
Hours vary.
Jen Singapore Orchardgateway By Shangri-La Location
277 Orchard Road #10-01, Singapore, 238858,
Explore Singapore
Explore Orchard Road Highlights
National Museum of Singapore
20 minutes walking
Singapore's oldest museum showcasing rich history, featuring free guided tours on weekends and special exhibits.
ION Orchard
14-minute walk
Famous shopping mall with luxury brands and dining options, including an observation deck offering panoramic city views.
Clarke Quay
25 minutes walking
Vibrant riverside area with dining and nightlife; perfect for scenic walks by the river amid historical architecture.
Gardens by the Bay
35 minutes walking
Futuristic garden with iconic Supertree structures, featuring stunning light shows in the evenings.
Biking along Marina Bay
25 minutes driving
Scenic biking trails offer stunning waterfront views and access to attractions, bike rentals available nearby.
Yoga at Singapore Botanic Gardens
35 minutes walking
Relaxing yoga classes in a world-renowned garden, perfect for rejuvenation amid nature's tranquility.
Tsukiji Fish Market
4 minutes walking
Authentic Japanese seafood dining with fresh sushi and sashimi; casual atmosphere, ideal for quick meals.
Wild Honey
6 minutes walking
Brunch hotspot offering globally-inspired breakfast dishes; cozy ambiance and vegetarian options available.
Dancing Crab
6 minutes walking
Unique seafood dining experience with a casual vibe; signature crab dishes served in a fun, messy style.
Cathay Cineleisure Orchard
2 minutes walking
Modern cinema with latest blockbusters; family-friendly atmosphere and luxury seating options.
Clarke Quay Nightlife
25 minutes walking
Buzzing nightlife area with bars and live music; perfect for a fun night out in a vibrant environment.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs SGD 45.56 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean, Hindi, Malay
Number of floors:
10
Number of rooms:
488
Former name
JEN ORCHARDGATEWAY
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show more
Pros
Rooftop pool
Central location
Comfortable bed
Cons
Shower design
Confusing signs
Green light
Guest reviewsbased on 3 reviews
Zoezoe from united kingdom
Single
deluxe king room
3 nights in November 2025
|
Reviewed: December 02, 2025
7/10
a balanced experience
convenient location wide breakfast dishes limited seating understaffed staff
the hotel location is convenient, placing me near the somerset station. i found this accessibility very helpful . the rooftop pool also stood out with its nice view. the breakfast included a wide variety of dishes.
the check-in lacked helpful information about hotel facilities.
0 Helpful
Rosie from Australia
Family with children
Deluxe King Room
4 nights in November 2025
|
Reviewed: January 21, 2026
9.5/10
Fantastic Stay!
rooftop pool central landmark evening flight
I enjoyed the rooftop infinity pool a lot. The views of central landmarks were lovely! I also really liked that the staff let us use the pool and changing facilities after checkout. It.
Service
9/10
The staff gave late checkout. The team was aware of our birthday. They provided a bed decoration and treats on arrival. It was a very nice touch.
Rooms
10/10
The rooms were immaculate with daily cleaning. The mirror had hand decorations from the hospitality team. I really enjoyed everything in the room. The comfort was AMAZING!!!
Dining
9/10
I ate breakfast in the shopping centre below the hotel every day. There was so much choice for eating. The shopping was convenient if you forgot anything. A 7/11 is nearby for water.
Location
10/10
The hotel has Somerset MRT directly underneath. It is on Orchard Road, right next to an MRT station. A couple of bus stops are across the top. It is very convenient.
0 Helpful
|
Elijah from United States
Couple
Superior King Room
4 nights in November 2025
|
Reviewed: December 03, 2025
6/10
small room automatic air conditioning
the location was good with easy metro access.
i was disappointed by the room size it felt quite small. also the air conditioning seemed to shut off automatically whenever i left the room it was inconvenient returning to a warm space each time and the hot water took a while to come.
0 Helpful
Show more reviews
FAQs
About Jen Singapore Orchardgateway By Shangri-La
What are the check-in and check-out times at Jen Singapore Orchardgateway By Shangri-La?
Check-in is at 14:00, and check-out is at 12:00.
Which popular attractions are near Jen Singapore Orchardgateway By Shangri-La?
Nearby attractions include ION Orchard Shopping Mall (1 km), Gardens by the Bay (2 km), and the National Museum of Singapore (2 km).
What dining options are available at Jen Singapore Orchardgateway By Shangri-La?
The on-site restaurant, Makan at Jen, serves a buffet with local Singaporean cuisines and popular Western dishes.
Does Jen Singapore Orchardgateway By Shangri-La offer a swimming pool?
The hotel features an infinity-edged pool with panoramic views of the city.
What fitness amenities does Jen Singapore Orchardgateway By Shangri-La provide?
Guests have access to a fitness center opened year-round.
Are there any on-site business services at Jen Singapore Orchardgateway By Shangri-La?
Yes, the hotel provides meeting facilities and a 24-hour front desk that assists with car rentals and currency exchange.
What room amenities are included at Jen Singapore Orchardgateway By Shangri-La?
Rooms include air conditioning, flat-screen TVs, coffee/tea making facilities, and en-suite bathrooms.
Is parking available at Jen Singapore Orchardgateway By Shangri-La?
The hotel offers free public parking on site.
Is there a bar at Jen Singapore Orchardgateway By Shangri-La?
The hotel has a bar that serves a variety of alcoholic beverages and snacks.
Are there services for families at Jen Singapore Orchardgateway By Shangri-La?
The hotel offers babysitting and child services for families.
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