Jen Singapore Orchardgateway By Shangri-La – A Favorite for Families in Singapore
About the Hotel
Modern Guest Rooms
All 499 rooms include 24-hour room service, laptop-compatible safes, air conditioning, and bathrobes. Rooms feature IDD telephones with voicemail, minibars, coffee and tea making facilities, hairdryers, and flat-screen TVs with HBO. Some rooms offer city views of Orchard Road, Marina Bay, or the Central Business District. Club rooms include access to the 19th-floor lounge with panoramic views, daily breakfast buffet, and alcoholic beverages from 5:30 PM to 7:30 PM.
On-Site Dining
Makan at Jen serves lunch, dinner, and brunch with local Singaporean cuisine and Western dishes. The lobby features an OnTheGo deli counter for quick meals. The rooftop pool has a bar, and the property includes a coffee shop. Shangri-La Circle members receive complimentary buffet meals for up to two children aged 6 and below when accompanied by a dining adult.
Recreation Facilities
The rooftop features an infinity-edged pool with panoramic Singapore skyline views, outdoor dining, and a spa tub. The hotel has a 24-hour health club. The 19th-floor Club Lounge offers city views with cushy lounge chairs and bright orange umbrellas.
Orchard Road Location
The hotel is on Orchard Road, 1 km from ION Orchard Shopping Mall and a 5-minute drive from the National Museum of Singapore. Other nearby landmarks include The Centrepoint (0.3 km), National Gallery Singapore (2 km), Clarke Quay (2 km), and Gardens by the Bay (3.5 km). The hotel connects directly to public transport and shopping areas.
Hotel Services
The 24-hour front desk assists with car rentals, dry cleaning, and currency exchange. Services include free WiFi throughout the property, concierge, babysitting, and a business center with 452 square feet of conference space. The lobby has clusters of retro-futuristic seating for gatherings.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Currency exchange
- Vending machines
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- In-room computer
- HBO available
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Next best alternative
Marina Bay Sands
Four Seasons Hotel Singapore
Jw Marriott Hotel Singapore South Beach
Hilton Singapore Orchard
Hotel Boss
Mandarin Oriental, Singapore
Capella Singapore
Conrad Singapore Orchard
The St. Regis Singapore
The Westin Singapore
Parkroyal Collection Marina Bay, SingaporeMarina Bay Sands