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From192US$ /night
Check-in
03Jan2026Select date
Check-out
04Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

277 Orchard Road #10-01, Singapore, Singapore, 238858
-
Near the National Museum of Singapore
Great
8.8
9.1
/10
4.4
4.3
/5

Amenities

Jen Singapore Orchardgateway By Shangri-La offers a rooftop infinity pool with stunning views of the city skyline. The hotel includes a well-equipped 24-hour fitness center featuring state-of-the-art equipment. Guests can explore the connectivity to Orchard Road, known for shopping and dining.

Rooms

The hotel houses 502 guest rooms and 43 suites, all featuring floor-to-ceiling windows that provide a panoramic view of the bustling city. Each room is outfitted with flat-screen televisions, and complimentary bottled water is replenished daily. Selected rooms additionally come with a spacious work desk and a coffee machine for added convenience.

Location

Located directly above Orchardgateway shopping center, the hotel provides immediate access to more than 400 retail outlets and a variety of dining options. The hotel is situated near ION Orchard, which offers high-end brands, and the bustling Orchard Road. Proximity to Somerset MRT station offers easy access to the rest of Singapore.

Wellness

The hotel features a wellness area that promotes relaxation and rejuvenation through fitness and leisure activities. The rooftop infinity pool allows guests to unwind while enjoying scenic views, enabling a refreshing escape from the urban environment. A 24-hour fitness center supports those looking to maintain their exercise routine.

Dining

The hotel hosts the renowned Makan@Jen, offering an all-day dining experience with local and international cuisine. Additionally, the attached bar serves a variety of beverages and cocktails, catering to guests seeking a relaxed social atmosphere. Room service is also available for those looking to dine in comfort.

Highlights

Location: Above Orchardgateway shopping center

Rooms: 502 guest rooms with panoramic views

Dining: Makan@Jen for local and international cuisine

Wellness: Rooftop infinity pool and fitness center

“Jen Singapore Orchardgateway stands out with its rooftop infinity pool, offering impressive city views. I appreciate the hotel's direct access to Somerset MRT Station, making city exploration simple. In my opinion, the modern décor and onsite dining add to the hotel's appeal for both business and leisure stays.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior King Room
2 persons
27 m² 
1 King-size bed
Shower
Air conditioning
Superior Twin Room
2 persons
27 m² 
2 Single beds
Shower
Air conditioning
Deluxe King Room
2 persons
32 m² 
1 King-size bed
Shower
Air conditioning
Deluxe Family Room
2 persons
47 m² 
1 King-size bed
Shower
Air conditioning
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • Vending machines

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • In-room computer
  • HBO available
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Jen Singapore Orchardgateway by Shangri-La, dining options blend local flavors with international favorites, inviting guests to indulge in authentic culinary experiences. With a vibrant atmosphere and stunning city views, each dining venue offers something unique to savor throughout the day.
Jen Singapore Orchardgateway By Shangri-La Restaurant photo
Jen Singapore Orchardgateway By Shangri-La Restaurant photo

Makan@Jen

International with local Singaporean influences
Ambiance
Modern and inviting buffet restaurant setting, perfect for casual meals throughout the day.
Key Offerings
A delightful array of local Singaporean dishes alongside popular Western favorites, ensuring both familiar comforts and exotic tastes are available.
Reservation
No
Open daily from 06:30 - 23:00.

Club Lounge

Exclusive club offering light refreshments and beverages
Ambiance
Located on the 19th floor, featuring panoramic views of the city skyline, an elegant retreat for relaxation and informal gatherings.
Key Offerings
Access to alcoholic beverages and special perks for guests, making it an excellent place to unwind while enjoying the stunning surroundings.
Reservation
No
Hours vary.

Poolside Bar

Casual drinks and light bites
Ambiance
A laid-back outdoor setting adjacent to the pool, perfect for relaxation under the sun or a refreshing dip.
Key Offerings
A selection of refreshing cocktails and light snacks, ideal for a quick bite or a leisurely afternoon.
Reservation
No
Hours vary.

Rooftop Terrace

Casual alfresco dining
Ambiance
A chic rooftop space that invites guests to enjoy the vibrant atmosphere of the city below while taking in the sky.
Key Offerings
Craft cocktails and curated snacks that complement the breathtaking views above Orchard Road.
Reservation
No
Hours vary.

Coffee Shop/Cafe

Casual café offerings
Ambiance
A cozy nook for coffee lovers, perfect for a relaxed break amidst a bustling day.
Key Offerings
A selection of freshly brewed coffees, sweet treats, and light fare catering to any time of day.
Reservation
No
Hours vary.

Location

277 Orchard Road #10-01, Singapore, Singapore, 238858
Map view
277 Orchard Road #10-01, Singapore, Singapore, 238858
Nearby
Mall
Orchard Gateway
160 m
Shopping Area
The Centrepoint
160 m
Mall
313@Somerset
160 m
8 Grange Road Cathay Cineleisure Orchard
Cathay Cineleisure Orchard
160 m
Restaurants
Wild Honey
440 m
6 Scotts Road #03-01 Scotts Square Scotts Road
Dancing Crab
460 m
181 Orchard Road Orchard Central Floor 07 Unit 15 14 Orchard Central
Tsukiji Fish Market
260 m
181 Orchard Road #12-02 Orchard Central #01-82B Arcade @ The Capitol Kempinski
Marche Movenpick
140 m
313 Orchard Road 313 @ Somerset 313@somerset
Genki Sushi
210 m
181 Orchard Road #03-32 Orchard Central Orchard Central
Outback Steakhouse Orchardgateway
270 m
277 Orchard Road Orchard Gateway #04-01 Orchard Gateway
Som Tam
230 m
181 Orchard Road Orchard Central Orchard Central #08-13
Makan@Jen
170 m
277 Orchard Road Orchard Gateway Hotel Jen Orchardgateway
Tanuki Raw
270 m
181 Orchard Road Orchard Central 04-01 Orchard Central
Dazzling Cafe Singapore
190 m
277 Orchard Road Orchard Gateway #01-12/13/14 Orchardgateway
The Curry Culture
430 m
31 Cuppage Road Cuppage Terrace Cuppage Rd
Explore Singapore
Explore Orchard Road Highlights
Top Attractions
Activities
Dining
Entertainment
National Museum of Singapore
National Museum of Singapore
20 minutes walking
Singapore's oldest museum showcasing rich history, featuring free guided tours on weekends and special exhibits.
ION Orchard
ION Orchard
14-minute walk
Famous shopping mall with luxury brands and dining options, including an observation deck offering panoramic city views.
Clarke Quay
Clarke Quay
25 minutes walking
Vibrant riverside area with dining and nightlife; perfect for scenic walks by the river amid historical architecture.
Gardens by the Bay
Gardens by the Bay
35 minutes walking
Futuristic garden with iconic Supertree structures, featuring stunning light shows in the evenings.
Biking along Marina Bay
25 minutes driving
Scenic biking trails offer stunning waterfront views and access to attractions, bike rentals available nearby.
Yoga at Singapore Botanic Gardens
35 minutes walking
Relaxing yoga classes in a world-renowned garden, perfect for rejuvenation amid nature's tranquility.
Tsukiji Fish Market
Tsukiji Fish Market
4 minutes walking
Authentic Japanese seafood dining with fresh sushi and sashimi; casual atmosphere, ideal for quick meals.
Wild Honey
Wild Honey
6 minutes walking
Brunch hotspot offering globally-inspired breakfast dishes; cozy ambiance and vegetarian options available.
Dancing Crab
Dancing Crab
6 minutes walking
Unique seafood dining experience with a casual vibe; signature crab dishes served in a fun, messy style.
Cathay Cineleisure Orchard
Cathay Cineleisure Orchard
2 minutes walking
Modern cinema with latest blockbusters; family-friendly atmosphere and luxury seating options.
Clarke Quay Nightlife
25 minutes walking
Buzzing nightlife area with bars and live music; perfect for a fun night out in a vibrant environment.
Tips on navigating the city
City Centre
Singapore18 min  ·  1.5 km
Airports
Singapore Changi Airport (SIN)33 min  ·  22.0 km
Train
Promenade MRT Station32 min  ·  2.6 km
Tanjong Pagar KTM Railway Station5 min  ·  3.1 km
Underground
Somerset2 min  ·  100 m
Dhoby Ghaut10 min  ·  800 m
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs S$ 45.56 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean, Hindi, Malay
Number of floors:
10
Number of rooms:
488
Former name
JEN ORCHARDGATEWAY
FAQs
About Jen Singapore Orchardgateway By Shangri-La
What is the distance from Jen Singapore Orchardgateway By Shangri-La to Changi International Airport?
The hotel is located 17 km from Changi International Airport.
What are the check-in and check-out times at Jen Singapore Orchardgateway By Shangri-La?
Check-in is at 14:00, and check-out is at 12:00.
Which popular attractions are near Jen Singapore Orchardgateway By Shangri-La?
Nearby attractions include ION Orchard Shopping Mall (1 km), Gardens by the Bay (2 km), and the National Museum of Singapore (2 km).
What dining options are available at Jen Singapore Orchardgateway By Shangri-La?
The on-site restaurant, Makan at Jen, serves a buffet with local Singaporean cuisines and popular Western dishes.
Does Jen Singapore Orchardgateway By Shangri-La offer a swimming pool?
The hotel features an infinity-edged pool with panoramic views of the city.
What fitness amenities does Jen Singapore Orchardgateway By Shangri-La provide?
Guests have access to a fitness center opened year-round.
Are there any on-site business services at Jen Singapore Orchardgateway By Shangri-La?
Yes, the hotel provides meeting facilities and a 24-hour front desk that assists with car rentals and currency exchange.
What room amenities are included at Jen Singapore Orchardgateway By Shangri-La?
Rooms include air conditioning, flat-screen TVs, coffee/tea making facilities, and en-suite bathrooms.
Is parking available at Jen Singapore Orchardgateway By Shangri-La?
The hotel offers free public parking on site.
Is there a bar at Jen Singapore Orchardgateway By Shangri-La?
The hotel has a bar that serves a variety of alcoholic beverages and snacks.
Are there services for families at Jen Singapore Orchardgateway By Shangri-La?
The hotel offers babysitting and child services for families.

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